FAQs

How do I find my cabin once on board?

Please note your parking spot (this may be a number or a sign of a starfish, fish, seahorse etc.) and zone when leaving the garage. This will allow you to find your vehicle without difficulty when disembarking.
Please then proceed directly to your cabin; the cabin and deck numbers are indicated on your boarding card (each deck has a side with even numbers and a side with odd numbers).
A steward will check your boarding card and open your cabin.

How are the cabins equipped?

Our ships have different types of cabins, all equipped with shower, toilet, towels and bed linen. Some features vary: the size of the beds, with or without a porthole, TV, etc. See our "Cabins" section.
According to availability, you may be able to reserve a cabin at reception on board.

Can i watch TV in the cabin?

You can watch TV in the luxury cabins on the Mega Express and the Mega Smeralda.

Are cots provided in the cabin?

According to availability, cots can be hired on board for a charge of €7 per sailing. Please make enquiries at reception. Staff will check if a cot can be put up in your type of cabin (this is not possible in certain cabins due to lack of space).

Are there any eating facilities on board?

Restaurants, Cafeterias and Self-Service eateries are available after check-in and during the entire journey. They offer a good choice of different meals and options suitable for children can be found in Self-Service.

What hygiene measures are in place for the preparation of meals?

In order to guarantee impeccable hygiene and nutritional safety on board, Corsica Ferries applies the HACCP method, developed by NASA in the 1960s to manage the risks connected to food manipulation in space.
The HACCP method inlcudes numerous controls :
-Upon reception of food supplies
- A Food & Beverage Manager aboard each vessel carries out numerous checks upon reception of food supplies:
- The temperature inside all refrigerated trucks conveying food is taken several times to make sure that all food products travel in impeccable hygiene conditions: - 18 degrees for frozen products and 6 degrees for fresh products.
- The results are rigorously analysed; if the analysis raises the slightest doubt, the relevant products are immediately withdrawn from the food chain.
- During the preparation and storage of all food products
Personal hygiene : All staff coming into contact with fresh produce must scrupulously respect strict hygiene regulations. The shift manager, responsible for hygiene, inspects the entire staff of each shift.
Food storage : All food served on board is prepared by our teams of professional chefs. In order to guarantee the freshness of the ingredients, we follow the reglementation, established by the EU, concerning best-before dates and longevity rules. .
Food testing : Corsica Ferries use an independent laboratory to test water quality and to analyse the food served in our restaurants as well as all food-preparation areas. Audits and sanitary spot-checks are carried out several times a year in order to make sure that the hygiene protocol is respected at each stage of the food chain.
Traceability : all fresh food delivered and cooked on board is subject to strict traceability requirements, in particular the ‘Appellations d’Origine Contrôlée’ system which testifies to the high standard of a product).

What is the cleaning procedure for cabins and public areas?

Procedures regarding the use of cleaning products in cabins and public areas are based on the high standards laid out in our Quality Manual ISO 9001-2015 which is certified by an independent body. Each member of our on-board staff is fully trained by a specialized external company in cabin cleaning and inspection procedures.
Spot-checks and audits are regularly organised by crew managers.
Increasingly efficient and ecological cleaning products
Over the last years, Corsica Ferries has developed cleaning protocols based on increasingly green and ever-more efficient detergents and cleaning equipment.

Which other services are available on board?

Our ships offer cabins, restaurants, left-luggage offices, special areas for pets, cots and play areas for children.

I am a foot passenger. Is there anywhere I can leave my luggage?

Each of our ships has a left-luggage office. If you have booked a cabin you can leave your luggage there. During the crossing you will not have access to the left-luggage office. The company does not assume any responsibility for luggage, even when it is stored with left-luggage.

May I stay in my car during the sailing?

It is strictly forbidden to stay in your car during the crossing. Camping on board (in a caravan, tent) is also forbidden.

I am a person with reduced mobility or am travelling with a person of reduced mobility; are there adapted cabins on board?

Our vessels have cabins that are specially adapted for people of reduced mobility with adapted access for wheelchairs and to bathrooms. Lifts are available on board facilitating access to the upper decks and cabins.

I am travelling with a camper van. Is it possible to keep the fridge plugged in during the crossing?

The fridge plug is reserved for freight vehicles.
Fridges which run on gas must be switched off during the crossing. Gas bottles are only allowed if the camper van has a spot specifically intended for gas bottles. Supplementary gas bottles are not allowed.

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